Privacy Policy

Welcome to Pro Custom Cars ("we", "our", or "us"). Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you visit our website or inquire about our custom car modification services, premium body kits, lighting, and interior styling options.

1. Information We Collect

Because our website functions as a digital portfolio rather than an e-commerce checkout platform, we collect information solely to provide quotes and consult on physical car builds. We collect:

• Voluntary Information: When you submit an inquiry on our "Contact Now" page or click to text our team, you may provide your Name, Phone Number, Location/Address, and details about your vehicle (such as Car Make, Model, and Year).

• Automatic Usage Information: When you browse our catalog page, we may automatically collect basic analytical data, including your IP address, browser type, device details, and navigation patterns via website cookies.

2. How We Use Your Data

We process your personal information based on legitimate business operations and explicit customer consent to:

• Respond directly to your custom kit inquiries and vehicle compatibility questions.

• Provide detailed price quotes and estimate shipping costs to your location.

• Coordinate physical customer visits to our New Delhi showroom for workshop fitment appointments.

• Optimize website layout, page speeds, and performance browsing metrics.

3. Data Storage & Sharing Practices

• No Commercial Data Selling: We do not sell, trade, or rent your personal data to any external marketing firms.

• Third-Party Hosting & Integration: Your digital contact data is securely handled via our website framework provider (Wix) and communication routes.

• Legal Disclosures: We will only disclose your data if strictly required by Indian law enforcement or valid legal processes.

4. Data Retention & Safeguards

We implement reasonable administrative, electronic, and physical security measures to shield your data from unauthorized access or alteration. Because our services are high-ticket physical modifications, we retain consultation data only as long as necessary to complete your vehicle work history or fulfill legitimate accounting obligations.

5. Your Rights Under Data Protection Laws

Under applicable Indian data regulations, you hold explicit rights to control your information. You have the:

• Right to Access: Request a summary of the data we hold regarding your vehicle projects.

• Right to Rectification: Request corrections to inaccurate address details or numbers.

• Right to Erasure: Request that we completely delete your digital contact inquiry records from our system logs.

6. Contact Us & Grievances

For questions regarding this policy or to request the deletion of your personal contact data, please contact our administrative team directly:

• Business Name: Pro Custom Cars

• Location: New Delhi, India

• Official Contact Line: +91 7011897858